Thanks for contacting EA Technical Support and for your interest with EA Games! I'm sorry for the difficulty that you are having with the game.
Customer feedback is greatly valuable to Electronic Arts. To comment on any of our titles, please post on the appropriate game forum. These forums are maintained and monitored by the community leaders and production team. By posting on these forums you will be able to submit direct feedback to the appropriate person. Please make sure that you follow the EA terms of service when posting. You must have an EA member account in order to post on the forum.
Click here http://forums.ea.com/mboards/index.jspa?sls=2 to go to our forum site.
Click on the appropriate genre for your game.
You will be brought to a page containing the forum direct links. Click on the appropriate forum section under your game title. If there is no Suggestions section, please post in the General section.
Thank you for your time and patience.
Should you require further assistance about this or any Electronic Arts games in the future please visit our website and review our extensive Self Help knowledgebase (http://support.ea.com).